Career Suggestion

Waiter

Waiters serve food and drinks to customers in restaurants and cafes, take orders and handle payments.

Average salary (a year)

£19000.0 to £24000.0 (starter to experienced)

Typical hours (a week)

39.0 to 41.0 a week

You could work

evenings / weekends / bank holidays on shifts

You can get into this job through:

  • a college course
  • an apprenticeship
  • volunteering
  • applying directly

College

You could prepare for this job by doing a college course to get some of the skills you'll need.

Courses include:

  • introduction to employment in the hospitality industry
  • food and beverage service
  • professional food and beverage service

Entry requirements

Entry requirements for these courses vary.

Apprenticeship

You could apply to do a Catering and Hospitality Level 2 Foundation Apprenticeship, or Food and Beverage Team Member Level 2 Intermediate Apprenticeship.

Foundation apprenticeship

You can apply for a foundation apprenticeship if you're aged 16 to 21.

If you're aged 22 to 24, you can apply if you:

Entry requirements

You'll usually need:

  • no specific qualifications or experience to apply for a foundation apprenticeship

  • some GCSEs, usually including English and maths, or equivalent, for an intermediate apprenticeship

More Information

  • equivalent entry requirements|https://www.gov.uk/what-different-qualification-levels-mean/list-of-qualification-levels
  • guide to apprenticeships|https://www.gov.uk/apprenticeships-guide

Volunteering

You could volunteer in a cafe run by a local community organisation or a charity like the Royal Voluntary Service to develop your skills.

You can also find more volunteering opportunities through Do IT .

Direct Application

You can apply for waiter jobs without experience as you'll get training on the job.

You might have an advantage if you've worked in customer service.

Further information

You can find out more about working in hospitality from Careerscope.

Skills and knowledge

You'll need:

  • customer service skills
  • the ability to work well with others
  • the ability to accept criticism and work well under pressure
  • to be thorough and pay attention to detail
  • excellent verbal communication skills
  • a desire to help people
  • active listening skills
  • a good memory
  • to be able to carry out basic tasks on a computer or hand-held device

Day-to-day tasks

As a waiter you could:

  • greet customers, give out menus and take food and drink orders
  • answer questions about the menu and give advice on ingredients
  • serve food and drinks, handle bill payments and clean tables
  • deal with any complaints and make sure customers are happy

Working environment

You could work at a restaurant, in a coffee shop or in a food outlet.

Your working environment may be hot, humid and noisy.

You may need to wear a uniform.

With experience you could:

  • specialise in fine dining at formal events like weddings and banquets
  • progress to head waiter, restaurant supervisor or restaurant manager
  • move into kitchen management or stock purchasing

Related careers

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