Career Suggestion

Market researcher

Market researchers find out what people think about products, services and issues, using methods like interviews, polls and surveys.

Average salary (a year)

£24000.0 to £28000.0 (starter to experienced)

Typical hours (a week)

Variable variable

You could work

evenings / weekends flexibly

You can get into this job through:

  • a college course
  • an apprenticeship
  • applying directly
  • specialist courses run by a professional body

College

You could do a college course, which may be useful when looking for a job.

Courses include:

  • customer service
  • principles of marketing
  • T Level in Marketing

Entry requirements

Entry requirements for these courses vary.

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Apprenticeship

You could apply for a place on an apprenticeship to get into this career. Examples include:

  • Customer Service Practitioner Level 2 Intermediate Apprenticeship
  • Customer Service Specialist Level 3 Advanced Apprenticeship
  • Multi-channel Marketer Level 3 Advanced Apprenticeship

Entry requirements

To get onto an apprenticeship, you'll find it useful to have:

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Volunteering

Charities often recruit volunteers to help with market research activities. This could give you valuable experience when applying for paid jobs. You can find opportunities on sites like Do It .

Direct Application

You could apply directly for jobs. Experience in sales, marketing, call centre work or customer service may give you an advantage. Employers will be interested in your personality, your enthusiasm and your communication skills.

Other Routes

You can do courses in market research skills through The Market Research Society . These can give you a good insight into the role and may help you get into this career.

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Career Tips

Vacancies for market researchers are very often part time. Advertised rates of pay may be listed as full-time equivalent (FTE). Your actual pay will depend on the number of hours worked.

Further Information

You'll find more advice about working in market research through The Market Research Society .

Skills and knowledge

You'll need:

  • customer service skills
  • excellent verbal communication skills
  • active listening skills
  • the ability to use your initiative
  • to be flexible and open to change
  • excellent written communication skills
  • to be thorough and pay attention to detail
  • analytical thinking skills
  • to be able to use a computer and the main software packages competently

Restrictions and Requirements

You'll need to:

You may need a driving licence for some jobs.

Day-to-day tasks

As a market researcher, you could:

  • explain to participants the purpose of your survey, what it involves and how long it takes
  • ask people questions about a product or service by telephone or online
  • interview people in person on the street, at their home or in group sessions at a local venue
  • set up and send out online polls, surveys and questionnaires to gather information
  • record people's answers, sometimes videoing them during the interview
  • collect results and pass them on to marketing colleagues for analysis
  • write survey reports and store information securely

Working environment

You could work from home, in a contact centre or in the community.

With experience and further training, you could become a supervisor or area fieldwork manager. You might also work as a research assistant or analyst for a marketing agency or social research organisation.

Some market research interviewers choose to specialise in areas, such as medical research or political polling. There may also be opportunities for interviewers who are fluent in other languages.