Digital delivery manager

You can do a degree or postgraduate course in a subject like:

• computing
• information systems
• business management

You could do a postgraduate course in project management. It may help you understand what you need to be a delivery manager and learn some of the important skills.

Entry requirements

You'll usually need:

• 2 to 3 A levels, or equivalent, for a degree

• a degree in a relevant subject for postgraduate study

More Information

• equivalent entry requirements|https://www.gov.uk/what-different-qualification-levels-mean/list-of-qualification-levels
• student finance for fees and living costs|https://www.gov.uk/student-finance
• university courses and entry requirements|https://www.ucas.com/

You could start by doing a Digital Product Manager Level 4 Higher Apprenticeship.

Depending on your experience and qualifications, you could also do a:

• Digital and Technology Solutions Professional Level 6 Degree Apprenticeship
• Digital and Technology Solutions Specialist Level 7 Degree Apprenticeship

After completing your apprenticeship, you'll need to get experience of working in digital delivery teams before getting a job as a delivery manager.

Entry requirements

You'll usually need:

• 4 or 5 GCSEs at grades 9 to 4 (A* to C) and A levels, or equivalent, for a higher or degree apprenticeship

More Information

• equivalent entry requirements|https://www.gov.uk/what-different-qualification-levels-mean/list-of-qualification-levels
• apprenticeship levels|https://www.apprenticeships.gov.uk/apprentices/about-apprenticeships#UnderstandingApprenticeshiplevelsandqualifications

You can start in project management or customer experience management and move into digital delivery by learning on the job.

Most employers will expect you to have experience of:

• digital projects and products
• content management systems (CMS)
• search engine optimisation (SEO)
• data analytics
• user experience (UX) design or research
• agile project management , such as Scrum, Kanban and Lean
• managing teams

Professional and Industry Bodies

You may find it useful to join a professional body like:

• The Chartered Institute for IT
• APM The Chartered Body For The Project Profession
• Project Management Institute

This can offer you professional recognition, training opportunities and the chance to meet others working in similar roles.

Further Information

You can find out more about working in the digital industry from techskills .

You will use agile project management  to make sure your team works together and communicates well.

In your role you could:

• manage and motivate your teams
• work closely with the product manager
• decide what your project needs and plan the work
• manage your team's workload so that they can work without disruption
• build relationships with stakeholders and senior managers
• coach team members so that they can learn and improve
• overcome problems to get work done
• evaluate feedback to improve the service
• manage budgets

You could work in an office or from home.