Career Suggestion

Ambulance care assistant

Ambulance care assistants take patients to and from hospitals and medical centres for appointments and treatment.

Average salary (a year)

£25000.0 to £27000.0 (starter to experienced)

Typical hours (a week)

37.0 to 42.0

You could work

evenings / weekends / bank holidays on shifts

You can get into this job through:

  • a college course
  • an apprenticeship
  • applying directly

College

You could take a college course to learn some of the knowledge and skills needed to become a trainee ambulance care assistant.

Courses include:

  • health and social care
  • T Level in Health

Entry requirements

Entry requirements for these courses vary.

Apprenticeship

You could apply to do an Ambulance Support Worker Level 3 Advanced Apprenticeship, with an ambulance service.

This can take between 12 and 18 months to complete and combines on-the-job training and study.

Entry requirements

You'll usually need:

More Information

Volunteering

You'll find it useful to get some health or social care experience before applying for jobs.

For example, you could find opportunities through:

Direct Application

You can apply directly for jobs.

You'll need:

  • driving experience
  • knowledge of the local area and ability to use a vehicle navigation system
  • experience of working with elderly, sick or vulnerable people

Some ambulance services may ask for 3 or 4 GCSEs, including English and maths at grades 9 to 4 (A* to C), or equivalent qualifications .

More Information

Career Tips

You can search for vacancies on NHS Jobs, or contact your nearest ambulance service trust .

Further Information

You can learn more about becoming an ambulance care assistant from Health Careers.

Skills and knowledge

You'll need:

  • sensitivity and understanding
  • patience and the ability to remain calm in stressful situations
  • to be thorough and pay attention to detail
  • customer service skills
  • the ability to work well with others
  • the ability to accept criticism and work well under pressure
  • excellent verbal communication skills
  • thinking and reasoning skills
  • to be able to use a computer and the main software packages competently

Restrictions and Requirements

You'll need to:

You may need a Category C1 licence or C1 provisional to drive an ambulance, depending on when you passed your original driving test. Check with the service you're applying to for details.

Day-to-day tasks

As an ambulance care assistant, you could:

  • transfer patients to and from appointments
  • lift and help patients in and out of the vehicle
  • make sure patients are safe and secure during journeys
  • settle patients back at home after their appointment
  • keep in touch with the ambulance control room, using a radio
  • carry out basic vehicle checks, and maintain medical supplies and equipment
  • keep accurate records of journeys

Working environment

You could work on an ambulance.

Your working environment may be physically and emotionally demanding.

You may need to wear a uniform.

With experience, you could:

  • become a team leader or supervisor
  • train to be an emergency care assistant
  • apply to be a student paramedic
  • move into personnel, training, health and safety, or control room work