Business Studies - Cambridge Technical

Unit 1: The Business Environment (Examination)

In this unit you will develop an understanding of how and why businesses operate in the way they do. You will look at a range of different types of business and business structures, and explore how the ownership of a business and its objectives are interrelated. You will learn about the importance of different functions within a business and how they work together. You will understand the legal, financial, ethical and resource constraints under which a business must operate and how these can affect business behaviour.

Unit 2: Working in Business

This unit will cover the skills and understanding needed to work effectively within a business environment. This includes arranging meetings, working with business documents, making payments, prioritising business activities and communicating with stakeholders. The way that these activities are dealt with will vary according to the specific business protocols in place. Some of these will be specific to a functional area; however, many are common to almost all job roles.

Unit 4: Communication and Customers

In this unit you will discover that customers are vital to the success of any business. It is essential that businesses consider the importance of the customer experience and ensure that they communicate effectively with them, whether internal or external. Repeat business is crucial for future revenue and financial certainty. Businesses depend on customer satisfaction and customer loyalty. To build this you need to know who your customers are and what influences their behaviours. In this unit you will learn the purpose, methods and importance of communication in business and the appropriateness of different forms of communication for different situations.

This course contains a combination of examined units and coursework.

Students wishing to study this course would be expected to have a minimum of 5 GCSE’s at Grade 4 or above in a range of GCSE subjects, including English and Maths at a Grade 5 or higher. No prior knowledge of Business is necessary for students to undertake this course.

This course is particularly applicable to any student to progress to university to study several different business-related areas of employment, such as Accountancy, Advertising, Marketing, Human Resource Management, Public Relations and Retail Management.

The skills and understanding you will develop through this course are critical to the success of any business and are highly valued in the business world so is equally suited to those who will progress on to a higher-level apprenticeship or employment.