Business - Diploma Business Administrator

This course is ideal for those who are working in an office environment or already working in the sector. This qualification can equip candidates with the skills to enable them to further their career in the roles of team leader, assistant office manager or supervisory role in the business and administration sector. The programme will be tailored to suit your job role and working methods and will highlight areas for development.

You will work with an assessor who will guide you through your programme of learning to produce a portfolio of evidence using e-portfolio, within your workplace.

To achieve the transferable knowledge, skills and behaviours required for a business administrator, you will work towards completion of the City & Guilds Level 3 Diploma for the Business Administrator qualification. The qualification covers a range of topics through seven mandatory units and one optional unit:

Mandatory units:

• Principles of business administration
• Personal and professional development
• Managing performance
• Your organisation
• Communication in a business environment
• Project management
• ICT for business

Optional units:

• Providing services in an administrative environment
• Legal administration
• Medical administration
• Social media for business
• Marketing and sales
• Human resources environment
• Providing administration in an educational environment

Assessments will take place in the workplace, using an online e-portfolio. You will complete assignments, gather product evidence for your portfolio, be observed by your assessor in the workplace, and complete online multiple choice tests under exam conditions. You will also manage an improvement project relevant to your role.

You must be employed in an administration role to be able to demonstrate the required standard of competence.

Completion of this diploma may allow students to progress to a related Business Administration/Management programme at level 4, including Foundation Degrees.