Advice and Guidance NVQ Level 3 Work-based (FBMS)

Business, Administration and Law

Business, Administration and Law
Business, Administration and Law
We are only accepting one application per candidate.

What will you be working towards?

Code BC265
Qualification Type NVQ and Relevant Components
Qualification Level Level 3
Course type Part Time


These NVQs are for you if you work in a role where you offer information, advice and guidance (IAG) to others.

The IAG can be offered within any organisation and on any topic, however it is important that you can demonstrate that you have systems and procedures in place to track the IAG given and record the outcomes. The level of the NVQ undertaken will depend upon the level of responsibility the individual has.

NVQs work by testing your abilities in the workplace. To complete an NVQ you need to prove that you can do certain work-related tasks. NVQs are assessed in a combination of ways: By portfolio – you build up evidence of what you’ve done at work; and by observation – a trainer watches you work and checks that you can do the tasks. 

Candidates produce evidence to prove they have the competence to meet the NVQ standards. Trainers sign off units when the candidates are ready. The trainer tests candidates’ knowledge, understanding and work-based performance to make sure they can demonstrate competence in the workplace. 

Candidates compare their performance with the standards as they learn. They look at what they have achieved, how much they still need to do and how they should go about it, until they are assessed as competent for a unit or a whole NVQ. The system is right for candidates who already have skills and want to increase them, but also for those who are starting from the beginning. As the system is so flexible, new ways of learning can be used immediately.


The course is made up of modules which you will choose to best reflect your responsibilities at work. Each level includes mandatory units – these cover the general skills required to work in this area i.e. communication, planning, development and team work.

You are required to choose optional units from a list of several given. The optional units each reflect a different area of advice and guidance work – some are directed towards the support of the provision, others to group delivery, others to the maintenance of information for the service and others are for people who work with clients in more health related areas i.e. ex-offenders, alcohol or drug issues. 

You can look at the unit and course specifications via the link below; 

How will it be delivered?

The course is assessed through the production of reports with supporting evidence, observation of you giving advice and guidance, questioning of your knowledge in this area and testimony from your workplace on your work.

Entry requirements

  • No formal entry requirements but you must be working in this environment already to be able to provide the evidence required
  • A job analysis will be carried out with a member of the assessment team before a place on the programme is confirmed

Your next steps...

You may wish to progress to the next level of the NVQ, move on to customer service or business focused NVQs or take higher qualifications in an area specific to your advice and guidance provision i.e. health care or careers.