You will learn everything you need to know about the job you do. You will be trained at work and closely monitored by your supervisor.
In addition, you will study subjects required for your apprenticeship. Topics covered will include:
Health & Safety
Responsibilities at work
Using telephone systems
Using IT systems
Effective working relationships
Operating office equipment
Optional additional qualifications are:
CIEH L2 Certificate in Health & Safety
First Aid at Work
At the beginning of your training you will be assigned an assessor/Training Officer. This assessor will visit you at your place of work at least once per month, sometimes more often than this, to guide you through your NVQ and Key Skills. You will be
To qualify for entry onto an Apprenticeship, no formal qualifications are necessary.