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Business Admin/Use of IT

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We are only accepting one application per candidate.

What will you be working towards?

Qualification Type Apprenticeship
Qualification Level Not Set
Course type Full Time


Every organisation, large or small, needs effective administration. People working in this sector provide the support an organisation needs.

Roles range from managers, who devise policies and make decisions, to clerical workers, who collect, store, interpret and distribute information. Jobs may involve supervising colleagues or dealing with clients, members of the public and representatives of other organisations, either face to face or on the telephone.

Most employees in this sector are based in offices. Workers may spend all or part of their time sitting at a desk using a computer and a telephone. Many jobs involve travel to other premises for site visits, meetings and conferences. This can be local or throughout the UK. Work environments vary from modern purpose-built open plan offices to small rooms attached to busy factories and transport depots, and from high-rise city centre office blocks to isolated farms in rural areas. Full-time workers usually work 37 hours a week, Monday to Friday. Part-time work and job share are available in many roles.


Business Administration Skills Level 2 requires the completion of a minimum of 21 credits of this 9 credits are from mandatory units which are manage own performance in a business environment, improve own performance in a business environment, evaluate and improve own performance in a business environment, work in a business environment and communicate in a business environment.  You then choose based on your job role 7 further credits from Group B units include support the organisation of an event, meet and welcome visitors, negotiate in a business environment, supervise an office facility and many more. You will also choose 5 credits from Group C which include units such as payroll preparation, IT security for users, set up an IT system and presentation software there are many more to choose from.  You will also complete a technical certificate and any key skills/functional skills that may be required.

How will it be delivered?

You will be assessed through observations, questions and answers, professional discussions and by written case studies.  You will build up a portfolio of work based evidence to confirm your competency within a unit.

Entry requirements

An interest in working in an office environment, good communication skills, good grasp of the English language.

Your next steps...

Senior administration position, managing an office.


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